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Step One - Challenges

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

1. 

Permission based email does not use which of the following:
a.
Opt-in newsletters
c.
eMail list harvesters
b.
Clearly stated opt-out methods in email
d.
Privacy policies
 

2. 

You are an eMarketer working at a small firm that wishes to send relevant email to some of it's customers.  However you have not received explicit permission from them to send email to them.  If you proceed with the program:
a.
Some customers may consider your email Spam
c.
You will be in violation of US federal Spam laws
b.
All customers will appreciate your email
d.
None of your customers will consider your email Spam
 

3. 

Applying direct mail techniques to email is:
a.
a excellent strategy
c.
acceptable as long as you use a privacy policy in your email
b.
a mistake
d.
only valid if you have an opt-in list
 

4. 

Which of the following US states does not presently have Spam legislation:
a.
California
c.
Alaska
b.
Colorado
d.
Idaho
 

5. 

eMail response rates are generally:
a.
better than direct mail response rates
c.
the same as direct mail response rates
b.
not as good as direct mail response rates
d.
25%
 

6. 

Commercial opt-in email does not require:
a.
a company URL in the email
c.
a privacy policy on the website
b.
a method to opt-out
d.
a photo of your product
 

7. 

MAPS stands for
a.
Mail Abuse Prevention Standards
c.
Mail Abuse Prevention System
b.
Mail At Permission Standards
d.
Mail Alternate Process Standard
 

8. 

All commercial op-in email should
a.
provide prices of products and services
c.
provide local news
b.
provide a method of replying to the email
d.
provide personalization
 

9. 

Which of the following statements is true:
a.
There are several US Federal laws regulating Spam
c.
There are some US Federal Spam laws but they are not enforced
b.
There are no US Federal laws regulating Spam
d.
There are US Federal guidelines but not laws regarding Spam
 

10. 

The definition of Spam is
a.
Standard and accepted by everyone
c.
Subjective and interpreted differently by different groups
b.
Not in the dictionary
d.
simply unsolicited bulk email
 



 
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